FAQ

If you have ventilation ducts in your home, a central air conditioner or heat pump can be installed in it. If your home is heated using electric baseboard heaters or hot water radiators, the split system is a good choice. If you are a tenant, the portable or window unit will suit your needs better.

Today's systems have become up to 60% more efficient compared to systems manufactured ten years ago. You may want to consider changing your system if it’s old, inefficient or if you need to make costly repairs. If you are concerned about energy costs or costly repairs, a replacement may be a wise choice, given the substantial energy you’ll be saving.

Several factors can affect the cost of a system: the living space of your home, the type and condition of your air ducts, and the addition of accessories such as thermostats, air purifier, etc. Your retailer will help you choose the system that best suits your needs.

Check with your retailer to make sure that the capacity of the new system meets your needs. Ask them to provide you with an energy analysis to determine your operating costs. If you suffer from allergies or are sensitive to temperature variations, an indoor unit equipped with an ECM motor will allow you to circulate purified air continuously throughout your home at the same cost as using a light bulb. Finally, evaluate your budget and the efficiency of the proposed system: does the system offer a good return on investment? In other words, are the monthly energy savings greater than the monthly payments for your new unit?

If you maintain your appliances according to the manufacturer's recommendations and have regular maintenance done by a qualified technician, the average life of an air conditioner is between 12 and 15 years, and that of a gas furnace is between 20 and 25 years.

In addition to the installation of the new units, your dealer will have to inspect the following items to determine if they need to be changed, added or adjusted: air ducts, refrigerant line, electrical supply and control wiring, exhaust pipes, thermostat, outdoor unit base, filter, dampers, condensate drain pipe, etc.

The time required depends on the size of your system. A typical installation takes a few hours, at most a day.

An air exchanger does not generate humidity. It is used to evacuate excess humidity during the winter period. You may need to use a humidifier.